Frequently Asked Questions
Product Info, Quality and Ingredients
Is Aunt Fannie’s packaging recyclable?
Yes, all our packaging including bottles, canisters, and spray head nozzles are recyclable.
Where can I obtain a list of your ingredients?
Our ingredients are on our labels. Many household cleaners do not disclose what is inside their products or use vague terms. Aunt Fannie’s fully discloses ingredients. Yay, transparency!
Are your essential oils GRAS certified?
Yes, our essential oils are GRAS (Generally Recognized As Safe) by the FDA. Feel free to nerd out about all things GRAS here.
Product Safety and Best Practices
Are Aunt Fannie’s products safe to use around children and babies?
Yes! Our products are safe for general health when used as directed; however, common sense precaution is recommended. Please see product labeling for specific instructions.
Are Aunt Fannie’s products safe to use around pets?
Yes. Aunt Fannie’s products are safe for use around most pets, pet areas, and surfaces with which pets typically come into contact when used as directed.
Orders, Shipping and Returns
I’ve just placed my order online. I’m so excited. When will it ship?
Wheee, retail therapy! Orders placed after 12pm EST Monday-Friday will ship the following business day. All orders placed on Saturday and Sunday will be shipped on Monday.
Do you ship internationally?
Currently, we ship to our neighbors in Canada via FedEx International Economy. For other countries, email firstname.lastname@example.org for more information.
What’s your return policy?
Aunt Fannie’s stands by our product. And we <3 our customers. If you feel there is a problem with our product, Aunt Fannie’s will seek to troubleshoot the issue with you. Call us at 864.642.2079 or email us at email@example.com for assistance. We want to help!
Find a Store
Is there a retail location near me that sells Aunt Fannie’s?
Check out our Find a Retailer page here.
Is Aunt Fannie’s Cleaning Vinegar non-toxic?
Yes, our vinegars are entirely non-toxic! In fact, all ingredients in our cleaning vinegars are food grade, meaning you can clean your countertops AND your veggies!
How do I use cleaning vinegar?
Spray, mist or mop Aunt Fannie’s Cleaning Vinegar products on surfaces in your kitchen, on floors, countertops and windows (vinegar cleans just about anything!). Wipe with a cloth, mop or sponge.
Safety Tip! NEVER mix bleach + vinegar. It produces chlorine gas which even at low levels is majorly toxic.
Are there any surfaces I should think about avoiding with vinegar?
- Marble countertops can be ‘scratched’ by the naturally occurring acid in vinegar.
- Just like countertops, natural stone floors don’t always take kindly to acidic cleaners, like vinegar and lemon. Avoid ammonia, too, and stick to cleaning with special stone soap, or dish detergent and water.
How long do Aunt Fannie’s Cleaning Vinegar products stay fresh?
Aunt Fannie’s Cleaning Vinegars are shelf stable for up to 2 years, although we hope you love them so much that you use them much more often!
Cleaning Vinegar Wipes
Are your cleaning vinegar wipes non-toxic?
Yes, our cleaning vinegar wipes are non-toxic. We took it a step further and our wipes are non-bleached and made from 100% biodegradable material.
How do I use cleaning vinegar wipes?
Pull out wipe from center of roll and feed through the lid. Next wipe will feed through lid automatically. Keep lid closed after use to retain moisture. Test wipe on small area prior to use.
Glass & Window Vinegar Wash
Is your Glass & Window Vinegar Wash non-toxic?
Yes, our Glass & Window Vinegar Wash is non-toxic.
How do I use Glass & Window Vinegar Wash?
Spray onto window or glass surface. Wipe with dry cloth or paper towel. Let dry. Marvel at your streak-free handiwork.
Floor Cleaner Vinegar Wash
Is your Floor Cleaner Vinegar Wash Concentrate non-toxic?
Yes, our floor cleaner is non-toxic. We know kids and pets lick EVERYthing, including the floor, so it was important for us to create a formula that was safe.
How do I use Floor Cleaner Vinegar Wash Concentrate?
Mix ½ cup (4 oz.) of Aunt Fannie’s Floor Cleaner into 2 gallons of water. Soak mop head in solution as appropriate. Repeat as necessary.
What kind of floors can I clean with Aunt Fannie’s Floor Cleaner?
While vinegar can tackle a majority of the household, there are some areas to avoid. Do not use vinegar to clean stone floors. Also, while some wood floors LOVE vinegar, others don’t, so it’s important to test a small inconspicuous spot first before you tackle the whole room.
Is FlyPunch! safe?
Yes! FlyPunch! is effective against fruit flies and completely safe when used as directed.
How do I use FlyPunch!?
Open the DiveJar flip top and remove the seal. Place your jar where fruit flies are most prevalent. For home, it’s typically on a kitchen counter, near the fruit bowl, or near a sink. For commercial use, it can be near sinks, trashcans, liquor storage, dining rooms, near food prep and beyond – both in the front and back of the establishment.
NOTE: Drain flies and gnats look a LOT like fruit flies so it’s easy to mistake one for the other. If you have flies near a drain, please double check to ensure that they are really fruit flies and not drain flies. If you have flies near a potted plant, please check to be sure they are really fruit flies and not gnats.
So what does a fruit fly look like?
Fruit flies can be identified by their red or black eyes and brown bodies. FlyPunch! sometimes catches other fly types that can be mistaken as fruit flies, but those are… bonus points!
All Purpose Pest Remedy
Is All Purpose Pest Remedy safe?
Powered by essential oils, our All Purpose Pest Remedy is completely safe when used as directed.
How do I use All Purpose Pest Remedy?
Aunt Fannie’s All Purpose Pest Remedy is effective against roaches, ants, and spiders. Spray directly on pests as necessary.
Does All Purpose Pest Remedy stain?
No, our formula is stain-free so spray away with carefree confidence!
Is Ant Remedy safe?
Powered by essential oils, Ant Remedy is effective against ants and completely safe when used as directed.
How do I use Ant Remedy?
Shake well. Spray directly on pests as necessary.
Is Roach Remedy safe?
Powered by essential oils, Roach Remedy is effective against roaches and completely safe when used as directed.
How do I use Roach Remedy?
Shake well. Spray directly on pests as necessary.
Are Mosquito Wipes DEET free?
Yes, our Mosquito Wipes are DEET free.
Can Mosquito Wipes be used on children?
Our Mosquito Wipes are for ages 6 months and up.
Is Mosquito Spray DEET free?
Yes, our Mosquito Spray is DEET free.
Can Mosquito Spray be used on children?
Our Mosquito Spray is for ages 6 months and up.
Mosquito Spray For Kids
Is Mosquito Spray For Kids DEET free?
Yes, our Mosquito Spray For Kids is DEET free.
Is Microcosmic® Hand Soap non-toxic?
What makes Microcosmic® Hand Soap different from conventional hand soaps?
Ultra mild yet incredibly effective, our pH balanced cleansers are free from triclosan, MIT, BIT, or other antimicrobials and preservatives that can potentially cause adverse skin reactions or allergies.
Is Microcosmic® Multi-Surface Cleaner non-toxic?
What makes Microcosmic® Multi-Surface Cleaner different from conventional cleaning products?
Conventional cleaning products often rely on aggressive detergents, highly alkaline systems and synthetic antimicrobials to dissolve soils, clean and disinfect. Aunt Fannie’s philosophy is to do no harm to the outdoor OR indoor ecosystems. After all, we live here and its health is our health.