Frequently Asked Questions

Yes, all our products are vegan.

Yes, our bottles and canisters are recyclable. We also strive to use post-consumer recycled (PCR) plastic whenever possible. Always check with your local recycling office to see what is accepted in your area.

Our ingredients are on our labels. Many household cleaners do not disclose what is inside their products or use vague terms. Aunt Fannie’s fully discloses ingredients. Yay, transparency!

Yes, our essential oils are GRAS (Generally Recognized As Safe) by the FDA. Feel free to nerd out about all things GRAS here.

Yes! Our products are safe for general health when used as directed; however, common sense precaution is recommended. Please see product labeling for specific instructions.

Yes. Aunt Fannie’s products are safe for use around most pets, pet areas, and surfaces with which pets typically come into contact when used as directed.

Wheee, retail therapy! Orders placed after 1pm EST Monday-Thursday will ship the following business day. All orders placed on Friday, Saturday and Sunday will be shipped on Monday.

Free shipping on orders over $40. For other countries, email info@auntfannie.com for more information.

We’re sorry to hear that our products didn’t work out for you. We offer full product refunds for online orders bought through auntfannies.com within 30 days of delivery. Aunt Fannie’s products bought through third party sellers (Amazon, Target, Grove Collaborative, etc) must be returned to the third party from which you purchased. Aunt Fannie’s cannot refund purchases made through third party sellers.

Products being returned must be new and unused for returns to be valid. All returns must be received inside 30 days from your date of delivery.  Aunt Fannie’s does not provide return shipping labels or cover costs for return shipping. Aunt Fannie’s also does not refund original shipping charges.

Returns must include the new and unused product and a printed copy of your e-mailed receipt including your order number to be processed. Returns that do not include your order number cannot be processed. Refunds will be issued to the method of payment in which they were purchased.

Check out our Find a Retailer page here.

Spray, mist or mop Aunt Fannie’s Bathroom Cleaner on surfaces in your bathroom like countertops, toilet and sink. Wipe with a cloth or sponge.

Yes, it is safe to use around kids & pets when used as directed.

Yes, Carpet Refresher’s fine powder may settle during shipping. Rest assured we fill by weight, not volume, to ensure consistency from canister to canister.

Yes, our vinegars are dermatologist-tested and hypoallergenic! In fact, all ingredients in our cleaning vinegars are food grade, meaning you can clean your countertops AND your veggies!

Spray, mist or mop Aunt Fannie’s Cleaning Vinegar products on surfaces in your kitchen, on floors, countertops and windows (vinegar cleans just about anything!). Wipe with a cloth, mop or sponge.

Safety Tip! NEVER mix bleach + vinegar. It produces chlorine gas which even at low levels is majorly toxic.

• Marble countertops can be ‘scratched’ by the naturally occurring acid in vinegar.
• Just like countertops, natural stone floors don’t always take kindly to acidic cleaners, like vinegar and lemon. Avoid ammonia, too, and stick to cleaning with special stone soap, or dish detergent and water.

Aunt Fannie’s Cleaning Vinegars are shelf stable for up to 2 years, although we hope you love them so much that you use them much more often!

Yes, our cleaning vinegar wipes formulas are dermatologist-tested, hypoallergenic, and made with food grade ingredients. We took it a step further and our wipes are non-bleached and made from 100% biodegradable material.

Pull out wipe from center of roll and feed through the lid. Next wipe will feed through lid automatically. Keep lid closed after use to retain moisture. Test wipe on small area prior to use.

Yes, our Glass & Window Vinegar Wash is dermatologist-tested, hypoallergenic, and made with food grade ingredients.

Spray onto window or glass surface. Wipe with dry cloth or paper towel. Let dry. Marvel at your streak-free handiwork.

Yes, our floor cleaner is dermatologist-tested, hypoallergenic, and made with food grade ingredients. We know kids and pets lick EVERYthing, including the floor, so it was important for us to create a formula that was safe and food grade.

Mix ½ cup (4 oz.) of Aunt Fannie’s Floor Cleaner into 2 gallons of water. Soak mop head in solution as appropriate. Repeat as necessary.

While vinegar can tackle a majority of the household, there are some areas to avoid. Do not use vinegar to clean stone floors. Also, while some wood floors LOVE vinegar, others don’t, so it’s important to test a small inconspicuous spot first before you tackle the whole room.

Yes! FlyPunch! is effective against fruit flies and completely safe when used as directed.

Open the DiveJar flip top and remove the seal. Place your jar where fruit flies are most prevalent. For home, it’s typically on a kitchen counter, near the fruit bowl, or near a sink. For commercial use, it can be near sinks, trashcans, liquor storage, dining rooms, near food prep and beyond – both in the front and back of the establishment.

NOTE: Drain flies and gnats look a LOT like fruit flies so it’s easy to mistake one for the other. If you have flies near a drain, please double check to ensure that they are really fruit flies and not drain flies. If you have flies near a potted plant, please check to be sure they are really fruit flies and not gnats.

Fruit flies can be identified by their red or black eyes and brown bodies. FlyPunch! sometimes catches other fly types that can be mistaken as fruit flies, but those are… bonus points!